Treesse Progetti offers 24/7
assistance. Such a service is accessible for systems installed by
Treesse Progetti or for the existing ones provided by third
parties. The aim of the service is to supply efficient and qualified support to
guarantee maintenance for the system with adaptation and restoration, spare
parts supply, assistance courses to production, services, retrofitting with a
contract of programmed maintenance and "remote-assistance".
The various services provided can be detailed based
on the real requirements of individual customers. They are aimed at maintaining
optimal conditions of functionality and production efficiency. In particular,
the 24 hours a day ‘remote-assistance’ service operates with data transmission
in whichever place the system might be located. In the event of an emergency,
the customer has a qualified technician always on hand to diagnose in real time
eventual breakdowns, updating the software and making sure everything is back
online from a remote location as if the technician was on-site.
The quality of assistance of Treesse
Progetti is distinguished by 20 years of experience making sure that
the client is fully supported.
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